Vacancy for Technical Support Specialist

Savvii has a vacancy for a Technical Support Specialist! We are looking for someone who values customer satisfaction above all else and who has mastered the basics of hosting technology. Our service is focused on one goal: to unburden our clients. Do you like solving technical questions? And would you like to develop yourself further in a dynamic environment? Then let us hear from you!

We are looking for a Technical Support Specialist (location to be agreed) for 0.8 – 1 fte who:

+ Has an affinity with internet and hosting;
+ Know what terms like DNS, SSL, SFTP and staging mean and can work with them;
+ Familiar with Linux;
+ At least 2 years of relevant experience.

What will you do with us?

+ You will assist customers by telephone, chat and e-mail;
+ You will answer advanced technical questions;
+ You give advice on the best solutions for our customers;
+ You think about our own products and services.

Savvii offers professional webhosting to clients in the Netherlands and abroad. Our headquarters is located in Nijmegen, but we offer workplaces throughout the Netherlands. You and your support colleagues are ready every day to provide our clients with the best solutions and advice. Do you encounter a challenging question? Then you can always turn to your colleagues for a little sparring. After you have been trained, you will periodically work on a breakdown shift. You will be the first point of contact for acute problems outside office hours. Naturally, you will be compensated for these extra hours.

What do you get on top of your salary?

+ A laptop from the company
+ Pension
+ 26 Days off
+ Good working facilities
+ The possibility to work partly from home
+ Training opportunities
+ Fruit and regular lunches
+ A committed, informal team.

Do you see yourself as our new Technical Support Specialist? Send your CV and motivation to careers@savvii.com. A VOG is part of the application procedure.